Most GPs work under huge pressure and do a good all round job. However, there are particular little areas(post code lottery), where patients are not allowed to move practice. There seems to be a high level of patients being diagnosed either in out of hours, or last minute with terrible cancers in casualty or walk in clinics. With the climate of NHS being allowed to go through the motions of patient complaint investigation,(state money wasting) in a stalling manor alongside executive salary guarding - this is what needs addressing. What about those areas highlighted by the H C Commission for warning letters, having a poor record for years on patient complaint, and the the bulling thereafter of staff or members of the public trying to make a service customer friendly and not wasting money? Whitehall issues its hot air spin for whistle-blowing safeguards but who actually believes it? Often those complained about investigate the wide spread complaint. Is box ticking taught at chief executive school?
- Mary Foord Brown, Suffolk
http://www.dailymail.co.uk/pages/live/articles/health/healthmain.html?in_article_id=559500&in_page_id=1774&ct=5
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